Create your own professional looking resume for free using our resume builder! Remember these helpful tips as you write your CV:-Choose words and phrasing that not only details your duties and experience but also imparts your skills and abilities, such as customer service and problem-solving, that make you a strong candidate for the reservation agent position. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. You can adjust the details to include the specific job duties and requirements you need for the position. Reservation and ticket agents are employed by airlines, bus companies, railroads, and cruise lines to help customers in several ways. He or she has the duty to get the information about areas of interest in order to target more clients in particular seasons. This can mean booking a hotel room, a car rental, airplane tickets, a cruise package or tickets to a show. All rights reserved. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. There are the following duties and responsibilities of a reservation agent: The required skills and specifications are as follows: The basic qualification required is graduates of high school or other equivalent level of education. Ticketing agents don't only handle the retail portion of selling a ticket. JOB RESPONSIBILITIES While performing the duties of this job, the employee is regularly required to sit, talk, hear, listen, speak, stand and walk. Proactive Airline Reservation Agent and customer service professional offering 15+ years experience in sales and customer service. Reservation agents make and confirm travel arrangements for passengers by using computers and manuals to determine timetables, taxes, and other information. It will be the duty to assist customers in obtaining booking or operating self service equipment. Must be able to use arms, fingers and hands to operate various types of office equipment. Job description and duties for Cargo and Freight Agent. As a reservationist, you’ll determine space availability on certain dates and reserve rooms or seats for travelers. Travel Agents are responsible for creating and booking travel itineraries for clients. Communicating with customers through various channels. 3,179 open jobs for Reservation agent. If you enjoyed this article, subscribe to receive more just like it. A reservation manager handles room booking for a hotel as well as a variety of other tasks. He or she has the responsibility to advise the clients accordingly regarding bookings and reservations. DUTIES AND RESPONSIBILITIES: Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. Reservation agent responsibilities Enter your email address to receive alerts when we have new listings available for Reservation agent responsibilities . Responsible for ensuring that each new travel agent utilising the hotel must have all relevant information recorded on a New Travel Agent Master Form and passed to Finance Department or Reservation Manager for approval Responsible for ensuring that all reservation filing and correspondence is … RESERVATION AGENT DUTIES AND RESPONSIBILITIES: Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Download Professionally Pre-Written Sample Job Descriptions. Reservation Agent Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Whether at an airline, hotel, resort, bus or train station, your duties include selling tickets in-person or to phone customers and confirming reservations with follow-up emails, letters or calls. Ideally, they help customers choose the right packages and accommodations to fit their needs. Additionally, feel free to browse our existing travel agent job listings to get more ideas for what you could include. Must possess a high school diploma or equivalent, two years of college and/or two years of public contact experience and obtain a … Customer Service Representative Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Duties and Responsibilities. Duties And Responsibilities A reservation agent fulfills a very responsible and vital job as he or she is responsible for providing information to customers by use of telephone and other communication media. Use our Career Test Report to get your career on track and keep it there. The Reservation Agent projects a professional company image through all types of interaction. In short, successful reservation agents must be able to tackle a long and diverse set of duties while maintaining their composure and a friendly demeanour. Travel Agent duties and responsibilities. Based on listings we analyzed, these duties are typically assigned to reservation agents: Make Reservations. The main duty of travel and reservation agents is to make reservations. The main responsibility of a hotel reservation agent is to help customers with planning and booking reservations for a hotel. Responding promptly to customer inquiries. As a result, reservation agent jobs require customer-service skills, excellent communication abilities, problem-solving skills and patience. The main duty of a Reservation Agent is to assist customers with planning and booking reservations. Also Cargo and Freight Agent Jobs. They also deal with planning schedules for customers and helping them reach their destination via the best route and at the lowest cost. Tips for Creating a Great Reservation Agent CV. 30. Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations. He or she needs to contact clients through telephone conversation and back them up with a variety of reservation software on computers. He or she has to ensure that they secure whatever services they are in need of. The have the duty to ensure that the agency’s offices are open 24 hours a day. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. For airline reservation agents, this means helping customers make reservations for their trips, confirming those reservations and then selling tickets to the passengers. Click Here To Download Reservation Agent Job Description, Filed in: Hotel job decriptionTagged with: Agent profile • Reservation. 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