Will our trip insurance protect us? Pre-boarding and daily temperature measurements were taken. “The guest is showing no symptoms and no other guests or crew are showing outward symptoms of any kind,” the company said in a statement on its website. This helps reduce exposure. Pre-boarding screening protocols administered by our crew and denial of boarding to guests with: Uncruise managed pre-cruise transportation directly to our vessel. One of the first U.S. cruises to resume sailing amid the novel coronavirus pandemic was cut short after a passenger tested positive for COVID-19. Explore destinations such as Alaska, the Hawaiian Islands, Mexico's Sea of Cortez, the Galapagos Islands, the San Juan Islands, and more. UnCruise Pre-Cruise & Embarkation Safety. Yes, these health and safety protocols are currently required to minimize risk for all of our upcoming departures in 2021. We've provided links to testing options below for reference. Hosted by industry veteran, and UnCruise Adventures CEO, Dan Blanchard, the curated audio stories are 30 to 45 minutes long and will be released monthly. Last week the Wilderness Adventurer, operated by Uncruise, turned around halfway through its first trip of the season after a passenger got a call saying he had tested positive for COVID-19 at … These touchpoints reinforced policy aboard and the need for the guest to be part of this success by isolating and traveling safe prior to boarding in Juneau. The no-sail order put in place by the U.S. Centers for Disease Control and Prevention only applies to ships with more than 250 passengers and crew. Daily sanitation of all touchpoints in staterooms, with attention to handles, doorknobs, switches, etc. The UnCruise Adventures ship Wilderness Adventurer departs the Port of Juneau on Saturday, Aug. 1, 2020. This made social distancing at meals and meetings very easy to maintain. On Aug. 1, the ship was the first tourism passenger ship to sail in Southeast Alaska during the COVID … Pre-arranged hotel rooms for guests in case we needed to isolate ashore. Guests self-select dining partners for the week and created their own microbubble for the meals they would have aboard the ship. Thorough crew health testing and evaluation. Guests were strongly encouraged to do 1-week isolation prior to departing to Alaska. UnCruise Reports Positive COVID-19 Case on First Voyage. What are the UnCruise Adventures onboard protocols for COVID-19? The Wilderness Adventurer returned to Juneau after a passenger tested positive for COVID-19. The company also canceled the rest of the 2020 Alaska season. All of our COVID-19 mitigation planning paid off and worked. Moved most crew out of crew quarters and into guest cabins that were not utilized. The ship was the first of Alaska's COVID-abbreviated tourist season. The phone tree focused on regulatory, crew family, guest agents, and family, etc. UnCruise has been communicating with the Juneau Emergency Operations Center, the State of Alaska Emergency Operations Center, Public Health officials, and the U.S. Coast Guard. All precautions were taken, as supported by public health authorities and interim guidelines. We ensure you that your experience with us is our top priority. Quark Expeditions, the recognized leader in Polar Adventures, has unveiled the most comprehensive, traveler-focused COVID policy in the travel industry.Quark Expeditions S.A.F.E. UnCruise Adventures was the first U.S. cruise operator to test the waters during the COVID-19 pandemic and resume business since cruise lines worldwide stopped sailing in … No interior or below deck cabins used. Our focal point is to continue to improve for the future of travel and our industry. This helped reduce group activity. Canceled 10 weeks in Alaska and the Pacific Northwest. For example during transfers on/off vessels. Often these adventures would span meal periods, so meals were packed with hiking, kayaking, and small boat adventures leaving fewer people on the boat. Experience Baja's bounty on this 7-night island-hopping adventure cruise. A passenger on UnCruise Adventures' first Alaska sailing who tested positive for coronavirus has subsequently tested negative. Cut capacity from 60 to 36 (40% reduction). Show full articles without "Continue Reading" button for {0} hours. Please contact pr@uncruise.com. The passenger received a phone call on Aug. 4 and with notification of a positive test. Crew member training in COVID-19 symptom observation, identification, and reporting. “All guests have been informed and will quarantine until the State of Alaska deems it safe for them to return home.”. You can also email sales@uncruise.com for additional assistance with an experienced sales counselor. Provided logo masks for interior use and buffs for use during activities off the boat. We will continue to update the requirements for other itineraries as they are available. Sanitation rounds every 4 hours onboard. Six new episodes have now been released across all major podcast platforms. The curtailed trip by UnCruise Adventures was the first of the season. A statement from the City and Borough of Juneau said the guest took the 5-day testing option prior to their departure from home with a negative result, as required to embark on the Wilderness Adventurer. They operate boutique yachts and small boats carrying 22-86 guests on voyages in Alaska, Hawaiian Islands, Mexico’s Sea of Cortés, Columbia & Snake Rivers, coastal Washington, Galápagos, Costa Rica, Panama, Belize, Guatemala, and Colombia. Liz Perry, president and CEO of Travel Juneau, said the cruise company, passengers and crew worked hard to get the trip going. Guests on a 5-day program retested in upon arrival in Juneau. Please visit our Travel Updates page for current COVID-19 information. Q. This was the guest’s second test following a negative test result provided upon boarding. Carried 100 COVID -19 testing kits aboard the vessel. Dan Blanchard said. “UnCruise has been immediately responsive today and is working with state and local EOCs to make sure they’re protecting guests and the community,” said Mila Cosgrove, incident commander with the Juneau emergency center. Uncruise Adventures CEO Dan Blanchard on July 31, 2020. Completed pre-travel health questionnaires. Onboard supply of personal protective equipment (PPR) including face shields, gloves, and face masks for the crew. Prior to arrival, guests are encouraged to minimize contact and must complete a COVID-19 test that meets the entry requirements for UnCruise and the arrival state. ​​​​Daily temperature checks for guests and crew. Guests pre-arrival testing under 3 or 5-day Alaska criteria. Upon arrival, … A limited supply will also be available on board if you forget. Kept passageway doors to the exterior open to allow airflow. In the case that there is a future suspension that affects you, either an UnCruise Adventures sales counselor or your travel advisor will notify you directly. The cruise departed Juneau on Aug. 1, with 36 guests and 30 crew members on board. All inclusive food and booze - great! Health questionnaire for all guests and crew. Sanitation rounds conducted four times daily with attention to all touchpoints, such as railings, handholds, doorknobs, etc. Stocked with supplies and a bountiful sense of adventure, follow Steinbeck’s path into the protected waters of Cousteau’s “world’s aquarium.” Active exploration and a menagerie of wildlife await you! No pre-boarding meetings. What is the UnCruise Adventures pre-cruise and embarkation process for COVID-19? * We do not endorse any specific testing site or option. 34 UnCruise Adventures reviews. UnCruise Adventures’ is a responsible travel and adventure leader in the small boat industry. A second test was taken upon arrival at the Juneau International Airport, which resulted in a positive result. UnCruise COVID-19 case in Alaska is … UnCruise Adventures cut short the first U.S. voyageduring the pandemic after a guest tested positive for COVID-19aboard the Wilderness Adventurer in Alaska. Our UnCruise Adventures CEO, Dan Blanchard, has been the architect behind the formation of the U.S. Overnight Passenger Small-Boat Operators Coalition. Completed pre-travel health questionnaires. UnCruise emphasized that it sees “a safe and responsive environment for all travelers as imperative. Who do we contact for more information? Both domestically and internationally safety has always been at the forefront of what we do. UnCruise Adventures has launched its own adventure travel podcast, No Ordinary Adventure. Have just got back from a 7 day Baja's Whale Bounty trip and had a great time. We hope you are excited to join us on board our small boat adventures when travel emerges and rapid testing in more widely available. “With the spotlight on the cruise and small-boat industry we understand there are risks in operating and travel in general. Unique Alaska signage throughout vessel concerning the value of masks and social distancing. On August 4, 2020, a guest aboard the Wilderness Adventurer received a positive COVID-19 test result from the State of Alaska. While covid effected the entire United States, uncruise was already struggling to keep up. See added safety protocols below. (Alaska only) Please enjoy Juneau/local communities. Zero illness on board amongst guests and crew. Also instructed guests on the value of opening cabin windows and spending leisure time on deck. You can see the full details and timeline in our recent press release. All normal COVID polices on masks, sanitation stations, physical distancing, 6/15 rule, no buffets, atomizing devices for cleaning, etc. “This unprecedented virus requires unprecedented standards and continues to change. Use of personal protective gear such as masks during certain events and as situations may require. The episodes will feature industry experts, travellers, adventurers, … Cocktails and hors d'oeuvres will be kept behind transmission barriers and passed to guests individually. We look forward to experiencing life on the outside together again—rain or shine. Electrostatic sprayers for added sanitization. I suggest you book direct with the cruise company Uncruise Adventures as you may save money. None of us can be certain of each outcome but we are confident in our ability to support our guests and crew while continuing to provide an unforgettable adventure on our small American-owned and -operated boats. For now, our comfort zone for return to travel is simple: Isolate, test, and use reasonable caution while aboard our vessels, including: Q. Guests viewed this trip as a success, even in quarantine. Crew training compliant with federal procedures including thorough PPE equipment training for all crew members. Provided a private meeting area in Juneau as a “group bubble” while guests waited to board our adventure cruise. No crew rotations during the Alaska season. WHO: Coronavirus disease (COVID-19) outbreak, Alaska.gov: COVID-19 Traveler Information, C-19 Locator Tool: National Testing Sites. UnCruise destinations are wild places: Alaska, the Hawaiian Islands, Mexico's Sea of Cortes, the Galapagos, Latin America (Costa Rica, Panama, Colombia, Belize, and Guatemala), and the U.S. Pacific Northwest (the Columbia & Snake Rivers, the San Juan Islands & Olympic National Park). From all of us at the UnCruise Adventures family, thank you and be safe. Our focal point is to continue to improve for the future of travel and our industry. One of the first cruise ships to resume overnight sailing in U.S. waters since the coronavirus shut down the cruise industry this year has reported one case of COVID-19 on board. We are exempt from this order, and our U.S.-based, U.S.-flagged, U.S.-crewed vessels have put initiatives in place to advocate for the betterment of small boat travel and its guests. That is especially true in the ever-evolving world of COVID-19. With months of preparation we were still able to pivot quickly in response to this event,” the UnCruise statement continued. No port calls of any kind or any outside touch points with other humans once aboard the boat. At no time did guests or crew show any outward symptoms of any kind. With the spotlight on the cruise and small boat industry, we understand there are risks in operating and travel in general. Will departures and protocols change? We suggest guests test in accordance with the timeline required by the local destination. As such guests are requested to bring masks to last the duration of your adventure experience. Contact tracing was implemented immediately upon notification of positive test by Alaska official's land side. Upon arrival, passengers may be retested at the airport. Required negative COVID-19 testing certificate presented pre-embarkation. Encouraged guests to arrive on the day of boarding to minimize local contact upon arrival in Juneau. (Alaska only), Arrival on the day of your departure/embarkation is requested. Q. Guests and crew had an outrageously fun time in the wilderness. UnCruise Adventures is not a member of the Cruise Lines International Association, an industry trade group, which did not have comment. UnCruise Adventures One of the first U.S. cruises to resume sailing amid the novel coronavirus pandemic was cut short after a passenger tested positive for COVID-19. Q. Masks will be required when direct contact with people is planned. The itinerary included scenic cruising but no calls at any communities. Are these onboard protocols for all UnCruise Adventures itineraries? In 2019, UnCruise Adventures was picked as the top adventure … UnCruise Adventures confirmed Tuesday that a passenger on its current Alaska sailing tested positive for Covid-19. © 2020 UnCruise® Adventures | American Owned & Operated | 888-862-8881 | uncruise.com This reduced exposure of crew by having individual or double person rooms. A free inside look at company reviews and salaries posted anonymously by employees. There were 66 people, 36 guests and 30 crew members, on board the ship. If you’re looking for ships with a small footprint and wish to travel with an intimate group of like-minded passengers, UnCruise Adventures could be a perfect match. Sneeze Guards installed at bar/lounge area. We are updating our website. Added Expedition staff in order to provide additional activities with small groups of 6-11 people. Kept cabin doors open after twice-daily cleaning. Next are listed the UnCruise ships, their deployments … Our guests and crew always come first, and we want to assure you that their health and well-being is our top priority. He’s wearing a Uncruise face mask like the ones issued to passengers on the Wilderness Adventurer on … UnCruise Adventures offers small ship cruises focused on wilderness, wildlife, and culture. The Wilderness Adventurer returned to Juneau early and all guests were quarantined. Subsequently, we have opted to cancel all future 2020 Alaska and Pacific Northwest departures. (Updated 1:19 p.m. EDT) -- None of the UnCruise Adventures' passengers or crew who were quarantined in Alaska after a positive COVID-19 test from a guest scrapped the cruise -- … Set aside isolation rooms onboard the vessel. A handful of cruise lines — mostly river lines — already have restarted sailings in Europe , where coronavirus case counts have come down significantly in recent months. Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. Sanitation of adventure gear and equipment after each guest's use. A retest a couple of days later showed a negative result for the same guest. You can see more on how the new small-boat coalition has become a united voice in preparing to safely return to travel. These are small group outdoor events in open air. This helped reduce group contact and provide better service. The UnCruise Adventures ship Wilderness Adventurer departs the Port of Juneau on Saturday, Aug. 1, 2020. Q. The … The recent Cruise Lines International Association (CLIA) voluntary suspension includes CLIA member cruise lines and not small boat adventures like ours. All precautions were taken, as supported by public health authorities and interim guidelines. All guests’ cabins with exterior windows or doors or both. See new itinerary dates and rates for 2021-22 here. Alaska's first cruise of 2020 has already had to cancel early after one of the passengers on the small tour tested positive for the coronavirus. Expanded off vessel activities starting early and ending late in the day. If you are a member of the press or an inquiring journalist, we are happy to hear from you. UnCruise Adventures isn’t the first cruise operator in the world to resume sailings. All association members had previously canceled the 2020 season. We thank those that have worked rapidly to isolate and implement the appropriate processes as we determine the next steps.”. We restart operations in April 2021. Boarding by small groups of 1-6 people. UnCruise sailing ends early with COVID-19 case, Alaska season canceled TAGS: Environmental Health Americas & Caribbean UnCruise Adventures coronavirus Alaska Dan Blanchard quarantine 'With months of preparation, we were still able to pivot quickly in response to this event,' Capt. Q. UnCruise Adventures cut short the first U.S. voyage during the pandemic after a guest tested positive for COVID-19 aboard the Wilderness Adventurer in Alaska. Prior to arrival, guests are encouraged to minimize contact and must complete a COVID-19 test that meets the entry requirements for UnCruise and the arrival state. With months of preparation, we were still able to pivot quickly in response to this event. UnCruise Adventures is the fourth cruise company around the world to attempt a restart to cruising in recent weeks only to be caught up in a COVID-related crisis. Testing is required for all guests for our itineraries. Placement of additional hand sanitizing stations throughout the vessel. IMPORTANT: Due to the Coronavirus pandemic, on March 23, 2020, UnCruise Adventures announced that partially suspends operations (due to the USA-imposed travel restrictions) in the regions Central America (Panama and Costa Rica), Baja Mexico, Hawaii, Pacific Northwest and Alaska (roundtrips from Juneau on 7-night "Glacier Bay" itinerary). You can reach an UnCruise sales counselor at sales@uncruise.com or contact your travel advisor directly. The Wilderness Adventurer, an Uncruise Adventures boat, tied up in Juneau on July 31, 2020. Created COVID-19 policy that included contingency planning, phone trees, and drills. The situation on Wilderness Adventurer is unfolding just five days after one of the first cruise ships in Europe to resume operations experienced a significant coronavirus outbreak . Crew to exercise social distancing best practices at all times. This allowed us to quickly move guests off the boat and away from the crew, reducing the opportunity for transmission. Please note, we are experiencing a high volume of calls and emails and are working to get back with you as soon as possible. Crew testing before boarding vessel with 2-week isolation prior to boarding guests. Assigned life jackets and other adventure equipment to guests for the duration of the cruise. COVID Policy is an industry-leading program designed to bring much-needed peace of mind and reassurance to potential explorers as they once again start planning expedition travel in the coming months. We wish to emphasize that UnCruise Adventures sees providing a safe and responsive environment for all travelers as imperative. Provided 4 touchpoints, directly with guests, one month prior to the cruise. Q. Most travel insurance providers are not offering the ability to cancel with a refund or approving claims for Coronavirus related fear of travel issues. Like us on Facebook to see similar stories, Florida's first-come, first-serve Covid-19 vaccination plan for the elderly leads to scramble, Miguel Cardona, Biden’s Pick for Education Secretary, Stares Down a Long To-Do List. The decision was made after a passenger on the boat was notified of a positive result on a COVID-19 test. The ship was the first of Alaska's COVID-abbreviated tourist season. Will UnCruise Adventures be canceling cruises due to COVID-19? This situation continues to be fluid, and we will constantly monitor developments as they arise and adapt accordingly. We suggest guests test in accordance with the timeline required by the local destination. This is for informational purposes. We encourage you to reach out to your individual providers to confirm details. Added portable fans to the dining room, lounge, and passageways to move air. Privacy Policy | Site Map, U.S. Centers for Disease Control and Prevention, Cruise Lines International Association (CLIA) voluntary suspension. All guests and crew were retested, at which time negative tests were returned and guests were greenlit by the State of Alaska to return home. Our 2020 sailing season was suspended. No COVID-19 Spread on First UnCruise Adventures Alaska Sailing, Testing Accuracy Questioned Rapid COVID-19 Testing Likely to Be Part of Resumption of Cruising Reviews Detailed crew response plan in the event of any suspected outbreaks. Required negative COVID-19 testing certificate presented pre-embarkation. The crew will quarantine on the vessel in port at Juneau. UnCruise is confident in their ability to support guests and crew while continuing to provide an unforgettable adventure on small American-owned and -operated boats. 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