Even if your remote doesn't look exactly like this one, they work on the same principle.When the buttons on your fan remote control stop responding, or intermittently working. And, the switch must be turned on for the fan and/or light to respond to the remote. Learn more. Step 1. If you’ve followed these steps and are still unable to use your IR remote, please give us a call. There are some steps to try troubleshooting the remote… The fan has forward and reverse with 6 speeds and there is no light kit, although the fan is is wired such that the remote and remote receiver would operate if a light kit were added. We show you how to deal with a fan that doesn’t work at all because it isn’t receiving electrical power. †Independently tested at biosafety level 3 facility. Manually turn on the fan. Remote Model Numbers: 99370/k6018 and 99112/k113301000. To troubleshoot a ceiling fan dipswitch problem first ensure that the dipswitches on both the fan and the remote line up. hear the fan beep during a power cycle, stand directly beneath the fan and attempt to use the IR remote. It provides a simple solution to control the fan's speed and light. Orders must be invoiced or shipped by 12/31/2020 to qualify. Apply a light coat of furniture polish to the wood fan blades to add protection and to help prevent dust build up on fan blades. I am trying to install a universal ceiling fan remote control model 99110 by hunter/Hampton bay to a Hampton bay fan model ac552. With wiring exposed, it may be helpful to note existing wire connections or take a digital photo for reference. The ceiling fan w/light are controlled by a remote control device. Make sure the clear plastic battery tab has been removed, a working battery is installed, you are within range, and you have direct line of sight to the fan/light you’re attempting to control. They don't seem to be. The fan will beep once as it powers on (unless you have disabled beeps in the app) and blue LEDs on the bottom of the motor may light up. Turn the fan off at the wall control switch, otherwise referred to as an isolation switch. 1) The power to the fan is off or the fuse or circuit breaker is tripped, Turn the power on and check the fuse or breaker. *20% off applies to Powerfoil X3.0, Powerfoil D, and Powerfoil 8 only. When a button is pushed on the remote, a red LED light should light up. We were told there were two options. the outlet box and the ungrounded wires on the other side of the outlet box. Copyright 2020 Delta T, LLC. Depending on fan height and installation location, IR range can vary. If the remote still does not work after satisfying the above requirements, there may be a another issue (see instructions below). If you do not hear a beep, verify that the fan is wired correctly, as shown in the installation guide. Turn the isolation switch back on while pressing the reset button on the back of the remote at the same time. Turn the power to your fan off, wait one minute, and then try again. Recently the remote has stopped working. I've concluded that the remote is not the issue. Complete the form below and we will contact you shortly. Make sure that Upper extension tube ground wire is secured to outside of mounting bracket hex screw. Step 2. The troubleshooting to try is common as it applies to different fans. All rights reserved. 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A wall switch which over-rides the remote, i.e., if the wall switch is turned off, the fan and the light would turn off. Remote control does not work. Locate the reversing switch. If this is a new ceiling fan you may consider returning it to where you purchased it from and explain the situation and hopefully they will give you a replacement. I do not want to add a light kit and I could, if I had to, get by without the reversing function. If not, then try setting all the switches on the fan or remote … 1. If you would like to be called back during normal business hours please complete the form below. Many fans have ranges of more than 40-feet, but to test one, be sure to bring the control within 10- or 20-feet of the fan. Max filesize: 5 MB. This step should … Remove the wire connectors that connect the wires from the outlet A ceiling fan can stop working properly for a variety of reasons. NOTE: If the fan does not turn on (or the light blinks and turns off), the remote is not paired. Hi, Our celing fan with light has a remote that stopped working a few months ago. If you're having trouble running your DC fan via your remote, these 3 easy steps should help fix to sync your remote properly! Remote resetting procedure refer to step number 4 below. Get professional advice on the best products and placement to match your budget and style with a personal consultation in the comfort of your own home. For 10 seconds, hold down the off button. If uncertain how to remove it, reference the fan’s owner’s manual. See Del Mar Fans & Lighting in-depth article about how to diagnose issues with your ceiling fan remote control. The fan should now run counter-clock wise for 2 minutes, and then clockwise for another 2 minutes. If you’re having trouble running your DC fan via your remote, these 3 steps should fix the problem. Ceiling Fan Speeds Are Not Working. During this time it’s very important you don’t touch the remote. This harness can sometimes be installed backward. If your fan has a light, this should flash on and off to indicate it is pairing with the remote. Additionally, the light doesn’t turn off by pushing the button, you have to get up and flick the switch. If the working remote does not work with the ceiling fan receiver, your ceiling fan receiver is broken and it is possible your ceiling fan remote is still working. It’s either the remote or the fan. If your fan doesn’t have an isolation switch, it will need to be reinstalled correctly by a licensed electrician to include this. Check IR filter connection at motor. This will reset the remote. The fan, since it came with a remote, does not have any pull chains. Simply wire the receiver inside the ceiling fan's canopy and use Hunter's innovative auto-pairing feature to get up and going quickly with your new control. Universal Ceiling Fan Remote Control and Receiver Complete Kit Replace Hampton Bay Harbor Breeze Hunter Westinghouse LED UC7078T Fan-HD CHQ7078T L3H2010FANHD Fan-HD5 FAN-18R -Pikeman Hunter 99123 Indoor Ceiling Fan Universal Remote Control, 4.8", Desert Platinum So, the only way for me to test whether it is a wall switch issue, would be to disconnect the wall switch and install the remote. Score! In my case, I dug into the settings of the DVR and switched it to receive IR commands. We respect your privacy. JavaScript seems to be disabled in your browser. The red light on the front of the remote will light up. Make sure that the remote control is within range of the ceiling fan so it can receive the signal. I have a Hampton bay fan on which the original remote receiver stopped working. Make sure the green identification sticker has been removed. Learn more. The battery has been changed but it still doesn't work. Turn the power to your fan off for 5-10 seconds and then back on using the wall switch. The light has stopped working or on installation does not work If you cannot get the fan to turn on at all using the remote, pull on the pull chain and set the fan to the highest speed. For the best experience on our site, be sure to turn on Javascript in your browser. Ceiling Fan Remote Not Working. For the best experience on our site, be sure to turn on Javascript in your browser. If the remote won’t turn on at all replace the batteries to make sure the batteries aren’t just bad. the outlet box and the ungrounded wires on the other side of the outlet box. The motor should be tested with special attention to the windings and the start capacitor. Free Shipping For Orders Over $90. This tells you that the fan remote control is sending a signal to the fan receiver. Verify that the fan is receiving power by power cycling the fan. If your ceiling fan won't turn on or your speed settings are not working properly, you may notice a sharp change in the airflow. The problem may not be with the remote control, but rather a component of the ceiling fan. It depends upon the fan and how it is set up but 1. Hold for 8 to 10 seconds. Live like a VIP with exclusive offers, competitions, trends and new product alerts. The clip on the extension tube harness should seat against the notch in the motor’s IR filter connector. Universal fan and light remote control hand-held remote and wall cradle (11 pages) Summary of Contents for Hunter 99112 Page 1 Spread the wires apart, with the grounded wires on one side of prominent warning device, such as a tag, to the service panel. You're going to love Big Ass in your inbox. Step 2 Turn the fan off. I replaced the battery, and the light on the remote lights when the buttons are pressed, but nothing happens. If it’s the fan, it could be the electronics that receives the signal from the remote or anything else in the chain it takes for the fan to work. Reset the Remote of your fan. If the remote still does not work after satisfying the above requirements, there may be a another issue (see instructions below). This may seem like a rudimentary or obvious thing, and yes we do start at the obvious before we move onto the not so obvious. Suddenly the fan is stuck in low speed, and the light won't turn on. Verify the colored wires are lined up properly (red to red, black to black, purple to purple). hunter fan remote reset follows the same steps, making the troubleshooting easy. If you do not know the exact date, please give us your best guess. Make sure that the yellow clip is connected to the fan motor. Wait at least 5 minutes, and then restore power. if so change the battery and if that does not work: 2. Is it working now? Is you ceiling fan remote not working? 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